@book{56465,
	author = {United States.},
	title = {Making government work :},
	publisher = {U.S. Congress, Office of Technology Assessment :},
	year = {[1993]},
	address = {Washington, DC :},
	note = {Shipping list no.: 1993-0616-P.},
	url = {http://purl.access.gpo.gov/GPO/LPS27706}
}