Barber, Michael, 1955-

Instruction to deliver : fighting to transform Britain's public services / Michael Barber. - Rev. pbk. ed. - London : Methuen, 2008. - xv, 462 p. : ill. ; 22 cm.

Includes bibliographical references (p. [436]-439) and index.

9780413776648 (pbk.) 0413776646 (pbk.)

2009482240

GBA854992 bnb

014584566 Uk


Public administration--Great Britain.
Government productivity--Great Britain.
Municipal services--Great Britain.

JN 318 / B234i 2008