Kettner, Peter M., 1936-

Designing and managing programs : an effectiveness-based approach / Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin. - 2nd ed. - Thousand Oaks, Calif. : Sage Publications, c1999. - x, 262 p. ; 23 cm. - Sage sourcebooks for the human services ; v. 11 . - Sage sourcebooks for the human services series ; v. 11. .

Includes bibliographical references (p. 249-252) and index.

Pt. I. Assessing current practices. Contemporary issues in social service program planning and administration -- pt. II. Problem analysis/needs assessment. Understanding social problems -- Needs assessment: theoretical considerations -- Needs assessment: approaches to measurement -- pt. III. Planning, designing, and tracking the intervention. Selecting the appropriate intervention strategy -- Setting goals and objectives -- Designing effective programs -- Building a management information system -- pt. IV. Calculating the costs and value of the intervention. Line-item, functional, and program budgeting systems -- Budgeting for control, management, and planning -- Performance measurement, monitoring, and program evaluation -- Appendix: Line-item, functional, and program budgeting systems: a case example.

0761915486 (cloth : acid-free paper) 9780761915485 (cloth : acid-free paper) 0761915494 (pbk. : acid-free paper) 9780761915492 (pbk. : acid-free paper)

98025496

GB99-24292


Social service--Planning.--United States
Social service--Evaluation.--United States
Social service--Finance.--United States
Social planning.
Social action--Management.
Social action--Evaluation.
Service social--Planification.--âEtats-Unis
Service social--âEvaluation.--âEtats-Unis
Service social--Finances.--âEtats-Unis

K43d 1999

361/.0068/4