Designing and managing programs : an effectiveness-based approach /
Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin.
- 2nd ed.
- Thousand Oaks, Calif. : Sage Publications, c1999.
- x, 262 p. ; 23 cm.
- Sage sourcebooks for the human services ; v. 11 .
- Sage sourcebooks for the human services series ; v. 11. .
Includes bibliographical references (p. 249-252) and index.
Pt. I. Assessing current practices. Contemporary issues in social service program planning and administration -- pt. II. Problem analysis/needs assessment. Understanding social problems -- Needs assessment: theoretical considerations -- Needs assessment: approaches to measurement -- pt. III. Planning, designing, and tracking the intervention. Selecting the appropriate intervention strategy -- Setting goals and objectives -- Designing effective programs -- Building a management information system -- pt. IV. Calculating the costs and value of the intervention. Line-item, functional, and program budgeting systems -- Budgeting for control, management, and planning -- Performance measurement, monitoring, and program evaluation -- Appendix: Line-item, functional, and program budgeting systems: a case example.
Social service--Planning.--United States Social service--Evaluation.--United States Social service--Finance.--United States Social planning. Social action--Management. Social action--Evaluation. Service social--Planification.--âEtats-Unis Service social--âEvaluation.--âEtats-Unis Service social--Finances.--âEtats-Unis