The a video-integrated text Frenkel, Douglas. creator Stark, James H. text bibliography txu Austin Wolters Kluwer Law & Business 2008 monographic eng

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xxii, 509 p. ; 26 cm. + 1 DVD (4 3/4 in.) "So you want to study mediation?" : an introduction to the processes of mediation and the skills of effective mediators -- Basics of negotiation theory and why negotiations fail -- The role of the mediator : differing approaches, fundamental norms -- Preparing to mediate -- Mediation as a structured process -- Opening the process, developing information -- Expanding information to aid the negotiations -- Identifying and framing negotiation issues, organizing an agenda -- Generating movement through problem-solving and persuasion -- Conducting the bargaining, dealing with impasse -- Concluding the mediation -- The ethics of mediating -- Representing clients in mediation. Douglas N. Frenkel, James H. Stark. At head of title: Aspen Publishers, Accompanied by 1 DVD in pocket at back of book. Includes bibliographical references and indexes. Mediation United States Dispute resolution (Law) United States KF 9084 F879p 2008 347.73 9780735544390 (pbk. : alk. paper) 0735544395 (pbk. : alk. paper) 2008017872 080418 20230410123453.0 84057