@book{6344,
	author = {Ouchi, William G.,  and Segal, Lydia G., },
	title = {Making schools work :},
	publisher = {Simon & Schuster,},
	year = {c2003.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/description/simon041/2003050585.html}
}