02712cam a2200421 a 4500 93409 20230410132912.0 081118s2009 nyua 001 0aeng 2008050016 (OCoLC)ocn233548108 DLC DLC BTCTA BAKER YDXCP ILC C#P BWX IG# HLS 9781591842446 1591842441 BWX R7781538 (OCoLC)233548108 B TX 910.5 S531f 2009 647.94092 GRAL Sharp, Isadore. Four Seasons : the story of a business philosophy / Isadore Sharp ; with Alan Phillips. New York, N.Y. : Portfolio, 2009. xvi, 302 p. : ill. ; 24 cm. Includes index. Introduction -- The immigrant's son -- Lil and Max -- Max Sharp & son -- Rosalie -- A new kind of project -- Starting at the top -- Murray, Eddie, and Issy -- London -- ITT Sheraton -- Community and culture -- Chris Sharp and Terry Fox -- A new business model -- Building our culture -- Selling our culture -- The golden rule -- A competitive edge -- A fresh approach -- Washington -- The Pierre -- Bumps in the road -- Partners -- Amenities -- The early leaders -- Family developments -- Worldwide excellence -- Hawaii -- Japan -- The Caribbean -- Europe -- More bumps in the road -- Regent -- Prince Alwaleed -- A few bad apples -- In a league of our own -- A great place to work -- Meeting expectations -- The front lines -- Marketing our brand -- Continuing growth -- Staying ahead -- Creative crisis management -- Our true competitive advantage -- The best of the best -- The new leaders -- Three partners, four seasons. How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service? Sharp, Isadore Biography. Hotelkeepers Biography. Four Seasons Hotels & Resorts. Publisher description http://www.loc.gov/catdir/enhancements/fy0906/2008050016-d.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0913/2008050016-b.html Baker and Taylor BTCP BK0007859108 Baker & Taylor BKTY 25.95 19.46 1591842441 0007859108 active YBP Library Services YANK 2894561 Blackwell Book Service BBUS R7781538 $29.95 Ingram INGR 9781591842446 lcc bk C0 DRFGD 89860 89860 0 0 lcc 0 0 RR BJB BJB RR 2023-04-10 1 0 B TX 910.5 S531f 2009 00000080478 2018-11-17 00:00:00 1 2018-11-17 bk