@book{94014,
	author = {Diehm, William J.},
	title = {Como llevarse bien con personas difíciles /},
	publisher = {Editorial Mundo Hispano,},
	year = {1995.},
	address = {El Paso, Tex. :},
	edition = {la. ed.},
	note = {Traducido de: How to get along with difficult people.}
}