02703cam a2200373 i 4500 94860 94860 128898 BJBSDDR 20230410142406.0 160219s2017 nyu 000 0 eng 2016008391 9780143110170 (paperback) 9780399564406 (Export edition) 18980855 DLC eng DLC rda DLC Eng pcc BF 637 S529n 2017 302.3 23 Shapiro, Daniel, 1971- 2799 Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts / Daniel Shapiro. New York : Viking, 2016. xvi, 319 pages ; 24 cm ""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"-- Provided by publisher. Negotiation. Emotions. Interpersonal relations. Negociación. 967 Emociones 2800 Relaciones interpersonales 2801 Online version: Shapiro, Daniel, 1971- author. Negotiating the nonnegotiable New York : Viking, 2016 9781101626962 (DLC) 2016008720 Cover image 9780670015566.jpg lcc BK dvf 0 0 lcc 0 0 HU BJB BJB HU 2023-04-10 0 BF 637 S529n 2016 00000121588 2018-11-17 00:00:00 1 2023-04-10 BK