how to resolve your most emotionally charged conflicts Shapiro, Daniel 1971- creator text nyu 2017 monographic eng Eng

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xvi, 319 pages ; 24 cm ""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts. Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just "another book on conflict resolution," but a crucial step-by-step guide to resolve life's most emotionally challenging conflicts--whether between spouses, a parent and child, a boss and an employee, or rival communities or nations. These conflicts can feel nonnegotiable because they threaten your identity and trigger what Shapiro calls the Tribes Effect, a divisive mind-set that pits you against the other side. Once you fall prey to this mind-set, even a trivial argument with a family member or colleague can mushroom into an emotional uproar. Shapiro offers a powerful way out, drawing on his pioneering research and global fieldwork in consulting for everyone from heads of state to business leaders, embattled marital couples to families in crisis. And he also shares his insights from negotiating with three of the world's toughest negotiators--his three young sons. This is a must read to improve your professional and personal relationships"-- Daniel Shapiro. Negotiation Emotions Interpersonal relations Negociación Emociones Relaciones interpersonales BF 637 S529n 2017 302.3 Shapiro, Daniel, 1971- author. New York : Viking, 2016 (DLC) 2016008720 9780143110170 (paperback) 9780399564406 (Export edition) 2016008391 9780670015566.jpg 9780670015566.jpg DLC 160219 20230410142406.0 128898 eng