The art of negotiation : how to improvise agreement in a chaotic world /
by Michael Wheeler, Harvard Business School.
- viii, 304 pages ; 24 cm.
Includes bibliographical references (p. 287-304)and index.
Embracing chaos -- A sense of direction. A map of the Pyrenees ; Prospecting ; Plan B -- Improvising. Presence of mind ; The swing of things ; Situational awareness -- Managing the process. Openings ; Critical moments ; Closing -- Mastery. Silk purses ; Wicked learning ; Fair enough -- Appendix: Twenty-five reasons to embrace -- chaos in negotiation : a strategic road map.
Shedding new light on the improvisational nature of negotiation, explains how diplomats, deal-makers, and Hollywood producers apply their best practices to everyday transactions.