TY - BOOK AU - Wheeler,Michael TI - The art of negotiation: how to improvise agreement in a chaotic world SN - 9781451690422 (hardcover : alk. paper) AV - HD 58.6 W562a 2013 PY - 2013/// CY - New York PB - Simon & Schuster KW - Negotiation in business KW - Negociación en los negocios KW - Negotiation KW - Negociación N1 - Includes bibliographical references (p. 287-304)and index; Embracing chaos -- A sense of direction. A map of the Pyrenees ; Prospecting ; Plan B -- Improvising. Presence of mind ; The swing of things ; Situational awareness -- Managing the process. Openings ; Critical moments ; Closing -- Mastery. Silk purses ; Wicked learning ; Fair enough -- Appendix: Twenty-five reasons to embrace -- chaos in negotiation : a strategic road map N2 - Shedding new light on the improvisational nature of negotiation, explains how diplomats, deal-makers, and Hollywood producers apply their best practices to everyday transactions ER -