Biblioteca Juan Bosch Search for 'an:31361'

La experiencia Starbucks : 5 principios para convertir lo ordinario en extraordinario /

]]> By Michelli, Joseph A., .
Bogota, D.C. : Grupo Editorial Norma, 2007 .
212 páginas ; , Traducido de: The Starbucks experience : 5 principles for turning ordinary into extraordinary 24 cm..
9584501089 | 9789584501080 | 958450312X | 9789584503121

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Past imperfect : facts, fictions, and fraud--American history from Bancroft and Parkman to Ambrose, Bellesiles, Ellis, and Goodwin /

]]> By Hoffer, Peter Charles,.
New York : PublicAffairs, 2004 .
xiv, 287 pages ; 25 cm..
1586482440 | 9781586482442

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Writing history in the global era /

]]> By Hunt, Lynn Avery, .
New York ; | London : W.W. Norton & Company, 2015 .
viii, 196 pages : 21 cm..
9780393351170 (pbk.) | 0393351173 (pbk.)

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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System /

]]> By Michelli, Joseph A., .
New York : McGraw-Hill, 2011 .
304 pages ; , "Prepared with the assistance of UCLA Health System"--Title page verso 23 cm. .
9780071773546 | 0071773541

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