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Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.

By: Material type: TextPublication details: Boca Raton, FL : Auerbach Publications, 2006.Edition: 2nd edDescription: xix , 406 p. : ill. ; 25 cmISBN:
  • 0849338190 (alk. paper)
  • 9780849338199 (alk. paper)
Subject(s): DDC classification:
  • 658.5
LOC classification:
  • HD 31 M637i 2006
Online resources:
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Barcode
Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HD 31 M637i 2006 (Browse shelf(Opens below)) 1 1 Available 00000072773

Rev. ed. of: Improving service quality. 1995.

Includes bibliographical references (p. 345-360) and index.

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