000 04086cam a22004454i 4500
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008 160219s2015 dcu b 000 0 eng
010 _a 2016007112
020 _a9781626163799 (pb : alk. paper)
020 _z1626163790
035 _a18981825
040 _aDGU/DLC
_beng
_cDGU
_erda
_dDLC
041 _aeng
042 _apcc
043 _an-us---
050 1 4 _aJK 421
_bB795c 2015
082 0 0 _a352.3/7
100 1 _aBrabham, Daren C.,
_d1982-
_935635
245 1 0 _aCrowdsourcing in the public sector /
_cDaren C. Brabham.
260 _aWashington, DC :
_bGeoregtown University Press,
_c2015.
300 _axvi, 97 pages :
_billustrations ;
_c23 cm.
490 1 _aPublic management and change series
504 _aIncludes bibliographical references (pages 81-95)
505 0 _aIntroduction : crowdsourcing and public participation -- Crowdsourcing's conceptual foundations -- Deciding if and when to use crowdsourcing -- Knowledge discovery and management (KDM) -- Distributed human intelligence tasking (DHIT) -- Broadcast search -- Peer-vetted creative production (PVCP) -- The planning phase -- Best practice 1. Clearly define the problem and solution parameters -- Best practice 2. Determine the level of commitment to the outcomes -- Best practice 3. Know the online community and its motivations -- The implementation phase -- Best practice 4. Invest in usable, interesting, well-designed tools -- Best practice 5. Craft policies that consider the legal needs of the organization and the online community -- Best practice 6. Launch a promotional plan and a plan to grow and sustain the community -- Best practice 7. Be honest, transparent, and responsive -- Best practice 8. Be involved, but let go of control -- The post-implementation phase -- Best practice 9. Acknowledge users and follow through on obligations -- Best practice 10. Assess the project from many angles -- Conclusion : the future of crowdsourcing in the public sector.
520 _aCrowdsourcing is a term that was coined in 2006 to describe how the commercial sector was beginning to outsource problems or tasks to the public through an open call for solutions over the internet or social media. Crowdsourcing works to generate new ideas or develop innovative solutions to problems by drawing on the wisdom of the many rather than the few. U.S. local government experimented with rudimentary crowdsourcing strategies as early as 1989, but in the last few years local, state, and federal government have increasingly turned to crowdsourcing to enhance citizen participation in problem solving, setting priorities, and decisionmaking. While crowdsourcing in the public sector holds much promise and is part of a larger movement toward more citizen participation in democratic government, there are also many challenges, especially legal and ethical issues, that need to be addressed to successfully adapt it for use in the public sector. This book offers both a scholarly introduction to crowdsourcing in the public sector and a practical "how-to" manual. It includes extensive interviews and concludes with a list of the top ten best practices for public managers.
650 0 _aPublic administration
_zUnited States
_xCitizen participation.
650 4 _aAdministración pública
_xParticipación ciudadana
_zEstados Unidos
_913374
650 0 _aPolitical participation
_xTechnological innovations
_zUnited States.
650 4 _aParticipación política
_xInnovaciones tecnológicas
_zEstados Unidos
_91367
650 0 _aSocial media
_xPolitical aspects
_zUnited States.
650 4 _aRedes sociales
_xAspectos políticos
_zEstados Unidos
_91365
650 4 _aCrowdsourcing
_xAspectos políticos
_zEstados Unidos
_935637
776 0 8 _iOnline version:
_aBrabham, Daren C., 1982- author.
_tCrowdsourcing in the public sector
_dWashington, DC : Georegtown University Press, 2015
_z9781626162228
_w(DLC) 2016009281
830 0 _a Public management and change
_935636
942 _2lcc
_cBK
946 _advf
999 _c56426
_d56426