000 00722cam a2200253 i 4500
001 121474
005 20230410143226.0
008 151117b1996 caua 000 0 eng
020 _a1888232005
020 _a9781888232004
041 0 _aeng
050 1 4 _abW648c 1996
100 1 _aWiersema, Fred.
245 1 0 _aCustomer intimacy
_bpick your partners, shape your culture, win together /
_cFred, Wiersema.
260 _aSanta Monica, Calif. :
_bKnowledge Exchange,
_c1996.
300 _a221 p. :
_c22 cm.
500 _aIncludes index (P.215-218)
650 0 _aCRV
650 0 _aColección René Villarreal.
650 0 _aCustomer services.
650 0 _aCustomer relations.
942 _2lcc
_cbk
946 _ash
999 _c97843
_d97843